Everyone – especially young people -- needs encouragement from loved ones. Which is why TJJD arranges family visits for its youth on weekends and designated weeknights, and hosts special periodic “Family Days” with games and food so families can get together at a festive occasion at TJJD campuses. Still, busy working parents and guardians cannot always make the drive or fit their schedule around visitation. That’s when technology comes to the rescue. A.E. speaks with his mother. Thanks to the universality of cell phones and easy-to-use apps like FaceTime, Skype and Hangouts, caseworkers and family liaisons are able to offer families “virtual visits” with their son or daughter. Virtual visits started in earnest in fiscal 2016, and took off like wildfire. The number of virtual visits across all TJJD facilities jumped from 178 that year to 2,398 in fiscal 2018 – a more than 12-fold increase. “The kids love it and they ask for it all the time,” says Janet Shee
The Texas Juvenile Justice Department: Transforming Young Lives and Creating Safer Communities