The focus of TJJD’s Family Liaison services is to increase the family involvement in the rehabilitation of youth by developing, organizing, implementing, and overseeing family engagement activities at each facility. The agency has moved from family-informed care to family-involved care and sees families as assets in rehabilitation efforts and successful community re-entry. Family Liaisons coach, educate, support, and encourage family members to participate in and help administer the rehabilitation plan for their youth. Opportunities for family participation come during regularly scheduled campus activities, family-focused seminars and forums, contact and web-based visitation, and multi-disciplinary team meetings. In March 2008, TJJD administered the first satisfaction survey to families regarding their perception of TJJD services. Those survey results established a baseline from which to measure improvements. In an effort to boost participation, this year’s survey was accessible ...
The Texas Juvenile Justice Department: Transforming Young Lives and Creating Safer Communities