Diane Laffoon, a training
specialist, is the April 2018 recipient of the TJJD Employee Excellence Award
for Central Office.
Laffoon, who began her
employment with the agency in January 2004 as a professional certification
specialist, continues to be “the hub of the certification wheel for all
juvenile justice across the state of Texas,” according to her nomination.
She provides excellent
customer service to all those with whom she works to get training properly
documented, and “despite challenges with technology and many daily questions
from the field, she is always helpful and diligent.” She communicates items for
follow-up that don’t necessarily even fall into her purview, because she wants
to help others connect with the right person, wrote the colleague who nominated
her.
Friends and co-workers know
Laffoon to be an avid fan of the Cleveland Indians baseball team. Laffoon
also is a songwriter and onetime drummer.
She will receive a reserved
parking, certificate of appreciation and the option for a $50 gift card or 8
hours of executive leave.