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TJJD Implements Six-Month Supplemental OJT and Satisfaction Survey

AUSTIN, Texas – TJJD recently implemented efforts to assist new hires with receiving additional on-the-job training (OJT) and allowing juvenile correctional officers (JCO) with an opportunity to complete a satisfaction survey. Within 180 days after a JCO is approved for sole supervision, assigned JCO supervisors must observe and coach the employee through the a plethora of training modules to ensure the demonstration of competency, proficiency, and performance. State Programs and Facilities and the Juvenile Justice Training Academy solicited input from each facility on targeted training that was an identified need based on operations. Subsequently each facility has an individualized supplemental OJT plan that will be updated annually.

In addition to the JCO supplemental OJT, the JCO supervisor must provide an opportunity for feedback and input utilizing the New Hire Check-In and Assessment Questionnaire. This was a need determined from the Youth in Custody Practice Model assessments completed by each facility. The questionnaire aims to ensure that an in-depth check-in is done by the supervisor, identifying any potential areas of concern, identifying any potential corrective action and allowing the employee with an additional outlet to provide input and feedback. Results from the survey are provided to the Superintendent.

Individual forms (TRN-012 by facility) may be found on the agency’s Intranet Training Forms.

For more information, please contact Kristy Almager at 512.490.7125 or Kristy.Almager@tjjd.texas.gov or Chris Ellison at 512.490.7245 or Chris.Ellison@tjjd.texas.gov. 
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